Director, P&C Underwriting – Focus Process Excellence

Responsibilities

• Manage a team of staff insurance professionals in planning, developing, and administration of USAA Group P&C products and programs which support both corporate and P&C operational performance objectives.
• Direct the identification, analysis, development, and implementation of complex initiatives that maintain the relevance and integrity of our underwriting policies, processes and programs.
• Implementation may include overseeing business configuration efforts, including testing and deployment.
• Direct the development, maintenance and optimization of existing processes and systems to comply with legal and company requirements while delivering maximum ROI.
• Ensure adherence to established policies and effective program support.
• Manage identification and implementation of opportunities to improve processes and systems to increase member conductivity, employee experience, risk mitigation, and operational efficiency.

• Bachelor’s Degree: OR 4 years of related experience may be substituted in lieu of degree.
• 8 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process or Risk Management, including direct experience executing underwriting processes and/or defining underwriting procedures.
• 3 years of direct team lead or management experience.
• Advanced knowledge of relevant industry practices, trends, and regulatory requirements.
• Experience reviewing policies and procedures documents and identifying and articulating risks and opportunities.
• Proven skills in developing strong relationships with peers and business stakeholders and collaborating across the organization.
• Advanced experience in developing and presenting analysis and findings to senior levels of management and key stakeholders to gather support for business initiatives and influence strategy.
• Advanced proficiency using Microsoft Word, Excel, PowerPoint, and/or Access.