Senior Logistics Operations Manager

The Senior Logistics Operations Manager shares responsibility for leading the logistics team and the operation’s profit and loss. This role focuses on daily operations, managing staff, maintaining strong customer relationships, and ensuring efficient use of capacity. The manager works closely with company leadership, customers, and other stakeholders, and directly oversees supervisors, managers, and their teams. This position is essential to staying competitive and meeting both operational and financial goals.

Responsibilities Ensure logistics operations are properly staffed to meet workload demands

Direct and oversee management across all operations within the logistics unit Monitor efficiency by reviewing costs, equipment use, and revenue performance

Collaborate with terminal operations to maximize capacity utilization

Foster open communication aligned with company values

Ensure timely, efficient freight delivery and resolve customer issues

Oversee hiring, performance management, goal setting, and coaching of staff

Share key updates with leadership on staffing, inventory, budgets, revenue, and risks

Oversee staff use of company credit cards to ensure all purchases, receipts, and related activities comply with company policy

Identify opportunities to increase revenue and improve operational efficiency

Use technology to enhance performance and profitability

Support programs that attract and retain carrier partners

Mentor supervisors and managers to support their growth

Lead company projects and help implement new processes and practices

Promote the use of company technologies, products, and services internally and externally

Requirements

Strong leadership and negotiation skills

Effective people management abilities

Experience with process improvement

Strong analytical and problem-solving skills

Commitment to safety and a positive work ethic

Ability to foster a positive work environment through clear and supportive communication

Sound decision-making based on KPIs, service needs, financial factors, customer relationships, and capacity

Ability to help develop and manage budgets

Strong communication skills across all levels of the organization

Qualifications

Bachelor’s degree preferred, along with at least 7 years of management experience in the transportation industry, or 5+ years of leadership experience in finished vehicle transportation

Proficient with technology, including transportation management systems, load boards, routing and dispatch tools, and Microsoft Office (especially Excel)
Knowledge of DOT and FMCSA regulations

Benefits Summary United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life.

These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.

Health & WellnessBCBS PPO Medical with Telehealth Delta DentalNVA Vision Company Paid Life and AD&DSupplemental Life Dependent Life Short-Term Disability Employee Assistance Program (EAP)
New Vehicle Supplier Discounts Financial Benefits
401(k) with Company Match Work-Life Balance PTO Program (Vacation, Sick, Personal, Jury, Bereavement)6 Paid Holidays