Website Seo Client Success Strategist

Contract Dynamics is the most trusted marketing partner for roofing companies in the United States. We don't just build websites and run SEO campaigns. We build marketing systems that help roofing companies grow predictably, lower their cost per acquisition, and become the most recognized brand in their local market. We're growing our agency team, and we need a Client Success Strategist who takes ownership of client relationships the way a true trusted advisor would.

Someone who understands SEO at a strategic level, knows how to manage a website build from kickoff to launch without dropping a single detail, and genuinely cares whether their clients win. If you're the type of person who can't sleep knowing a client deliverable isn't perfect, and won't rest until it is, keep reading.

• Location:
  
  Remote (US-based)
• Type:
  Full-Time
• Base Salary: $50,000/year + $200 per website launched + $52 to $117 per SEO client managed monthly
• On Target Earnings: $69,000 to $79,000 (based on 15 to 25 SEO clients)
• Reports To:
  
  Sydney, Agency Director

• Application and resume review
• Predictive Index assessment (about six minutes)
• Core values interview with our leadership team
• Role-specific interview including live scenario questions where we put you in real client situations and see how you think and respond

• Host monthly strategy calls with SEO clients to review performance, set expectations, and surface new opportunities.
• Send thorough recap emails after every client meeting with clear action items and next steps, so nothing falls through the cracks.
• Review and approve every SEO deliverable before it goes to a client, including technical audits, keyword strategies, content, GBP posts, location pages, and link building reports.
• Lead kickoff calls and milestone check‑ins for every website build from start to launch.
• Coordinate with our website design team to relay client priorities, content, approvals, and feedback throughout each build.
• Collect and organize client assets before the design team begins, and manage revision cycles to keep timelines on track.
• Manage the day-to-day workflow of our SEO Specialist team member, assigning tasks and reviewing work through
• Conduct a weekly check‑in with the SEO Specialist to address blockers and confirm the week ahead.
• Monitor account health across your entire book, flag at‑risk clients early, and elevate issues before they become problems.
• Attend weekly full team meetings, weekly departmental meetings, and weekly Same Page meetings with Sydney.

• Extensive experience in SEO account management or SEO strategy, ideally in an agency environment.
• Proven experience managing website design or development projects from kickoff through launch.
• Strong understanding of on‑page SEO, local SEO, technical SEO fundamentals, GBP management, and content strategy.
• Experience managing contractors or specialist team members and holding them accountable to deadlines and quality standards.
• Demonstrated ability to manage multiple client relationships simultaneously with a high level of organization and professionalism.
• Exceptional written and verbal communication skills, with the ability to translate complex topics into plain, client-facing language.
• Meticulous attention to detail. You catch what others miss. You review before anything goes out. You never let "good enough" reach a client.

• You have experience with Ahrefs, Agency Analytics, What Converts, Google Analytics 4, or Google Search Console.
• You're familiar with  or other project management platforms.
• You've worked with cross‑functional or distributed remote teams.

• You treat client calls as a checkbox rather than a relationship‑building opportunity.
• You let details slide under pressure or deadlines slip without a heads‑up.
• You prefer to react to problems rather than catch them early.
• You're not genuinely curious about why an SEO strategy is or isn't working.
• You struggle to manage someone else's work without micromanaging or disappearing entirely.
• You need someone to tell you what to do every day.
• You prefer flexibility over consistency and find it hard to follow established processes.

$69,000 - $79,000 per year