Mgr, Nursing Services ! Perioperative Admin Services Gilbert Quick ! Perioperative

Department: PCH-EV JV | Perioperative Admin Services

Location:

Gilbert

Shift: Mon-Fri, Days, 7am-4:30pm

Category:
Director/Management

Posting #: 1061139

Employee Type:
Full-Time

The Manager, Clinical Service promotes family-centered care by subscribing to and supporting Phoenix Children’s mission and values. This position manages, evaluates and supervises operational functions and activities of an assigned area by guiding and supporting staff. The Manager, Clinical Service also serves as a liaison with other departments to plan, implement, communicate, evaluate and coordinate patient care operations across the enterprise, while also facilitating quick resolution of issues to ensure excellence in a family centered care environment.

• Clinical Leadership
  1. Maintains 24/7 accountability for patient care operations. Works with unit leadership and House Supervisors to support unit needs and access to leadership representation 24 hours, 7 days a week.
  2. Responsible for collaborating with colleagues to develop and implement the patient care philosophy, standards of practice, department goals, policies and procedures.
  3. As needed, provides developmentally appropriate clinical care within professional domain to ensure delivery of quality integrated developmentally appropriate patient care; participates as appropriate in emergent situations.
  4. Assesses necessary nursing and technical personnel are available to meet fluctuating census, acuity and budgetary goals. Implements innovative and effective recruitment, retention and onboarding strategies in collaboration with HR and other departments/disciplines to meet unit needs as well as to foster growth and staff satisfaction.
  5. Ensures continual delivery of high quality nursing care.
  6. Assures compliance of The Joint Commission and CMS standards as well as other regulatory agencies.
  7. Enforces adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measures health outcomes against standards; makes or recommends adjustments.
  8. Assumes bed-manager responsibility in collaboration with House Supervisor as scheduled.
  9. Remains current and works towards best practice in nursing management, clinical knowledge and Phoenix Children's policies and procedures. Incorporates nursing expertise by serving as a resource related to clinical aspects of areas of responsibility.
• Human Resource Management
  1. Manages all aspects of personnel administration for unit(s) of responsibility including by not limited to recruitment, interviewing, selection of professional, technical or supervisory staff.
  2. Implement strategies to foster staff’s high engagement, maintain low staff turnover, and support high level of staff satisfaction.
  3. Assists staff with goal setting; implements continual performance development.
  4. Evaluates staffing patterns/needs; match staff competency with patient acuity.
  5. Effectively manages grievances in collaboration with appropriate leadership and Human Resources, monitors staff for fitness for duty, performance improvement and initiates corrective action as appropriate.
  6. Identifies key performance indicators; establishes data collection methodology; evaluates performance data; responds to outcome measurement findings; complies with documentation requirements.
  7. Works collaboratively with Clinical Supervisors to identify staff performance issues/needs, provides feedback and support to address staff issues requiring immediate intervention, and identifies educational needs to ensure maintenance of established performance, competency, and quality standards.
  8. Monitors/reviews MIDAS safety reports and collaborates with Clinical Supervisors for trends; develops and…