Veterinary Receptionist; PT- Val Vista Animal Hospital

Overview

Welcome to Val Vista Animal Hospital in Gilbert, Arizona. Since 2000, we have built a long-standing reputation for providing comprehensive veterinary and urgent care to the community. We treat every patient like our own, reflected by our 4.7-star Google rating. We are a member of Arizona Healthy Pet Hospitals, demonstrating our commitment to premier medical standards, tenderness, and compassion. This opportunity offers the chance to connect with clients and work with an experienced team, including a Medical Director and five additional DVMs.

We provide robust support so teammates can succeed and focus on patient care, with an infrastructure that supports continuous education and growth. Our facility handles advanced medical needs, diagnostics, and surgical procedures, and we offer urgent care services for diverse and complex cases. Gilbert, Arizona offers a high quality of life for veterinary professionals, with opportunities for outdoor recreation and access to a major metropolitan area.

We invite you to experience the balance of career fulfillment and desert living.

Note:

Our hiring process includes a short online assessment. If you are being considered for the position, you will receive an email from a Mission Pet Health recruiter with a link to complete the assessment. Please check your spam or junk folder, as messages can be filtered.

• Be the Director of First Impressions:
  Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects compassionate care.
• Ensure Seamless Care Coordination:
  Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health:
  Educate clients on preventative care and hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you gain the stability of a local practice backed by the resources of a larger network. The focus is on investing in you so you can focus on what you love. Our comprehensive benefits package supports teammates at every stage. Eligibility for specific benefits varies based on role and hours worked.

• Competitive Compensation:
  An hourly rate or salary based on experience and role.
• Health & Wellbeing:
  Medical, Dental, and Vision insurance, plus access to an Employee Assistance Program (EAP).
• Financial Security: 401(k) retirement options and additional protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth:
  Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Join a nationwide community of veterinary professionals for collaboration and career growth.
• Valuable Perks:
  Discounted veterinary care for your own pets, access to an online discount platform, and 24/7 Teladoc access.

Mission Pet Health was founded by veterinarians to support local practices with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to over 850 hospital teams on a hyper-local basis so they can focus on medicine, patients, and team culture. Learn more at  The WAG values are Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and dedicated to being the best place to work in veterinary medicine.

We are honored to be recognized as a 2025 "Most Loved Workplace" and to be ranked among America’s Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.