Quality Assurance Supervisor; Weekend​/Day Shift

Company Overview:

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Mission:

Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.

Location: Gilbert, Arizona Position Type: Full-time Schedule: Friday - Sunday; 6:00 AM - 6:00 PM Compensation Range: $62,000- $70,000

The Quality Assurance Supervisor provides day-to-day tactical oversight and direct supervisory support for site-specific quality activities, ensuring full compliance with Strive Pharmacy’s Standard Operating Procedures (SOPs), product specifications, and applicable state and federal regulatory standards. Reporting to the Quality Assurance Manager, this position oversees the routine operations of the site QA team, including documentation review, batch record auditing, label reconciliation, and non-conformance tracking.

The QA Supervisor acts as a hands‑on leader to support continuous improvement, promote cleanroom compliance, and ensure seamless communication between floor operations, compounding personnel, and Quality leadership.

• Team Supervision &
  
  Coaching:
  
  Supervise the daily activities of the site QA team (e.g., QA Specialists/Technicians), including scheduling, workload distribution, timecard approval, and initial performance feedback. Assist with candidate interviews, facilitate onboarding, deliver hands‑on competency training, and lead daily cross‑departmental huddles.
• Documentation & Compliance Auditing: Perform detailed, routine audits of compounding, production, cleaning, environmental monitoring, and validation records (including media fills and BMS/temperature alarms) for compliance with GDP and USP /// standards. Assist in reviewing routine equipment calibration and preventive maintenance logs.
• Material & Label Accountability: Oversee routine physical and electronic labeling verification, line clearances, and reconciliation processes. Monitor supplier qualification documentation and verify incoming raw materials against approved vendor lists.
• Quality Systems Support: Triage initial customer complaints and assist in gathering data for adverse drug event reporting. Perform initial investigations for deviations, non-conformances, and CAPA tasks in coordination with QA Specialists. Assist in managing sample staging and tracking for third‑party analytical testing.
• Internal Audits & Metrics Tracking: Support site preparation and documentation retrieval during external regulatory, partner, or client audits. Conduct routine internal compliance walkthroughs of compounding and storage areas. Collect, track, and log weekly site quality metrics and trend data for manager review.
• Site Authority & Escalation: Serve as first‑line authorization for routine product/component staging and release based on verified…