Account Manager

Responsibilities

• Lead the full sales cycle—from prospecting to contract negotiation—while building strong, valued relationships across refineries, petrochemical plants, and pipeline operations.
• Collaborate with the APEX Leadership Team and other departments to ensure customer satisfaction and operational efficiency.
• Conduct market research to identify new business opportunities within assigned territories.
• Monitor and analyze industry trends to position Air Products as a leader in the marketplace.

• Existing customer account management, managing customer relationships, customer value creation, wallet share growth and profit management.
• New business development—selling portfolio of products, equipment, and services to amenable market, including New to market and Driven Account Prospects.
• Strong emphasis on consistent field presence and prospecting (high rate of daily call activity), and expeditious Direct Marketing follow‑up.
• Customer scope of work development—Use a technical knowledge base to resolve and guide the best supply solution for the customer while ensuring all operational parameters are defined and understood to complete the job safely and effectively. This is inclusive of completing the Pre-Job Safety Questionnaire to pre‑qualify site conditions for accurate, timely proposals.
• Develop and implement specific account strategies in conjunction with APEX Leadership as documented via account plans.
• Lead contract negotiations for new and renewal business opportunities.
• Collaborate and be compatible with APEX Leadership Team and the broader customer facing organization such as the APEX Supply Chain & Customer Service, HyCO Account Management, Liquid Account Management, Microbulk Sales and APEX Technicians.
• Overnight travel is expected for territory coverage, trade shows, and broader team meetings.