Business Development Manager - E-Fulfillment Sales

Business Development Manager - E-Fulfillment Sales

Washington, USA

Arizona, USA

Title: Business Development Manager E-Fulfillment – West

Immediate Supervisor: Senior Director of Sales, E-Fulfillment

Position

Purpose:

The Business Development Manager will be the market and application expert for assigned products in the E-Fulfillment business portfolio. They will actively pursue new business opportunities within the largest e-Fulfillment accounts. They will coordinate with the Senior Director of Sales, other E-Fulfillment Team Members and relevant IPG resources to meet the assigned product revenue and net CM$ goals.

Ideal candidate location / travel: The ideal candidate for this role will reside in CA, WA or AZ and travel is required within the Western U.S.

• Serve as the product and application “expert” for existing and new products/solutions relevant to e-Fulfillment operations.
• Actively identify and pursue opportunities for new products with decision-makers and influencers at all levels within e-Fulfillment organizations.
• Prospect fulfillment centers for applications of assigned products; conduct needs-development activities to ensure requirements are clearly understood by all customer stakeholders.
• Build and maintain strong relationships with key personnel at the fulfillment center level.
• Achieve assigned revenue and contribution margin goals for designated product lines.
• Manage the sales process from needs development through implementation of IPG solutions.
• Address customer complaints by executing IPG process improvements and facilitating solution implementation.
• Coordinate site visits with relevant IPG functional representatives.
• Demonstrate expertise in all customer communications, including implementation, execution, best practices, products and features, and partnerships.
• Provide forecasts for assigned product lines as requested.
• Serve as a field feedback resource for new product development.
• Participate in the development, launch, and marketing of new products and services as directed.
• Collaborate with department managers and corporate staff to develop long-term business plans for customers.
• Perform other duties as assigned.
• Develop and maintain forecast models.
• Communicate effectively in face-to-face customer interactions with a results-driven mindset.
• Demonstrate resilience and a positive attitude, with the ability to turn challenges into opportunities.
• Exhibit flexibility and a willingness to adapt quickly to changing priorities.

• Bachelor’s degree (BA or BS) from an accredited university or college required.
• 3–5 years of experience in business development within the packaging industry, preferably serving e-Fulfillment businesses.
• Proficient in Microsoft Office Suite.
• Demonstrated strong and consistent attention to detail.
• Excellent verbal and written communication skills.
• Positive customer service mindset; team player with the ability to work both independently and collaboratively.
• Customer-centric mindset.
• Ability to work in a fast-paced environment with changing priorities.
• Must be able to travel independently by air or vehicle; approximately 50%+ travel required.

At IPG, you will find more than just a job—you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!

We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.