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Installer Success Advocate
Job in
Gilbert, Maricopa County, Arizona, 85233, USA
Listed on 2026-09-04
Listing for:
WinChoice
Full Time
position Listed on 2026-09-04
Job specializations:
-
Trades / Skilled Labor
Installation Technician
Job Description & How to Apply Below
Description
We're excited to share a new opportunity on our Customer Experience Team:
Installer Success Advocate (ISA).Think of the ISA as the go-to person for a dedicated group of our 1099 Window Installers and Window Service Techs. This role keeps our installers and techs focused on what they do best, installing and repairing windows, by handling everything else behind the scenes.
- Build and manage schedules for your assigned group of installers and service techs
- Accurately calculate and enter job pay so installers and techs are compensated correctly and on time
- Troubleshoot, research, and resolve issues that pop up along the way
- Serve as the reliable point of contact your installers and techs can count on
What we're looking for:
- Strong organizational skills and attention to detail (accuracy on pay calculations matters)
- Comfort working with 1099 contractors and understanding their unique needs
- A problem-solver who can dig into issues and see them through to resolution
- Great communication skills and a service-first mindset
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