Local Delivery Driver

Overview

We are looking for hard‑working, highly motivated delivery drivers to continue to uphold our commitment to outstanding customer experiences. In this role, you will interact with new customers daily, providing a professional, white‑glove delivery service, which includes delivery, assembly, disassembly, and removal of furniture from customers’ homes.

You’ll also educate customers on product usage and clearly communicate company policies and procedures. This is a physically demanding yet highly rewarding position that plays a vital role at AFW!

• Pay Rate:
  Starting at $25 per hour during training and then commissioned based after training.
  • Average drivers make approximately $75,000-$100,000 per year!
  • First‑year drivers average $ per hour!
• At AFW we offer great perks: weekly pay, benefits package (medical, dental, vision), 401k matching, and more!
  • 70 hours of sick pay annually
  • 40-80 hours of vacation annually
  • 2 personal days each year
  • Company‑provided training & leadership development tracks for promotion opportunities.
  • Gym facilities in most work locations

• Delivery drivers must be honest and caring. You are ambassadors of the brand!
• Have and maintain a clean Motor Vehicle Record with 2 or less moving violations within the past 3 years.
• Obtain and maintain a D.O.T Physical card. (We pay for this)
• Must own your own hand tools. (We help with that, too)
• Work closely and collaborate with a partner to perform deliveries.
• Must be able to learn, understand, and apply new technologies, including Dispatch Track and iPad.

• Serve as a professional and courteous representative of American Furniture Warehouse, demonstrating honesty, integrity, and exceptional customer service at all times.
• Drive a company delivery box truck on assigned delivery route.
• Use company-provided technology platforms such as Dispatch Track and iPads to manage deliveries and track progress.
• Assemble and disassemble furniture with precision and care, using appropriate tools to ensure product quality and customer satisfaction.
• Load and unload merchandise safely and efficiently from delivery vehicles and warehouse equipment, including forklifts, reach lifts, and pallet jacks.
• Work as a team to lift and transport merchandise weighing up to 250 lbs., both in the warehouse and in customer homes.
• Communicate professionally and effectively with customers, team members, and supervisors, including explaining product features and company policies.
• Demonstrate the ability to work independently, manage tasks with minimal supervision, and show strong personal initiative.
• Perform physically demanding tasks in a fast‑paced, high‑volume environment for extended periods.
• Maintain excellent time management and organizational skills throughout each shift.
• Collaborate cross‑functionally with multiple departments to improve operational efficiency and exceed customer expectations.
• Follow all company safety protocols, contributing to a consistently safe work environment.
• Accurately read and verify invoices and UPC labels to ensure correct merchandise is prepared for delivery.
• Conduct thorough pre‑delivery inspections and inventory checks to confirm order accuracy and condition of merchandise.
• Present a neat, clean, and professional appearance in accordance with company standards.
• Be available to work a flexible schedule, including various shifts, holidays, and weekends as required.
• Participate in all required company‑provided training programs, which are fully paid for by AFW.
• Drivers work 5-6 days a week. It is often 6 days during busy seasons. We start early. Get in. Get out. Make customers happy. Go home.
• Assemble/disassemble furniture correctly and efficiently using a variety of tools.
• Efficiently and safely load and unload furniture to and from a delivery truck.
• Strong interpersonal skills with the ability to explain merchandise and policies to customers.
• Ability to team lift merchandise off and on a box truck and in and out of a customer’s home.
• Work in a physically demanding, fast pace environment for an extended period of time.
• Able to communicate effectively with team members, supervisors, and customers.
• Be able to…