Patient Access Trainer

About Campbell County Health

Campbell County Health (CCH) is the most comprehensive healthcare provider in the State of Wyoming. Certified as an Area Trauma Hospital, Campbell County Health includes Campbell County Memorial Hospital, an acute care, community hospital in Gillette;
Campbell County Medical Group with nearly 20 clinics;
The Legacy Living & Rehabilitation Center long-term care center and the Powder River Surgery Center. We are dedicated to excellence every day… To be responsive to our employee’s needs we offer:

• Generous PTO accrual (increases with tenure)
• Paid sick leave days
• Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
• 403(b) with employer match
• Employee Assistance program
• Life & AD&D Insurance
• Employee and Spouse Occupational Health Program
• Early Childhood Center, discounted on-site childcare
• And more!  to learn more about our full benefits package

Campbell County Health (CCH) is the most comprehensive healthcare provider in the State of Wyoming. Certified as an Area Trauma Hospital, Campbell County Health includes Campbell County Memorial Hospital, an acute care, community hospital in Gillette;
Campbell County Medical Group with nearly 20 clinics;
The Legacy Living & Rehabilitation Center long-term care center and the Powder River Surgery Center. We are dedicated to excellence every day… To be responsive to our employee’s needs we offer:

• Generous PTO accrual (increases with tenure)
• Paid sick leave days
• Medical/Dental/Vision
• Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
• 403(b) with employer match
• Employee Assistance program
• Life & AD&D Insurance
• Employee and Spouse Occupational Health Program
• Early Childhood Center, discounted on-site childcare
• And more!  to learn more about our full benefits package

The Patient Access Trainer is responsible for performing all training duties, including, but not limited to pre-class preparation, delivering curriculum-classroom, online/virtual, one-on-one, etc., and post-class tasks. Trainers will master and delivering curriculum and content across multiple subjects, applications, learners’ roles, and formats. The trainer will be responsible for creating an unrivaled training experience. The trainer will provide ongoing support and training to associates, beyond the new hire and onboarding phases.

• Conduct all new hire training (classroom, computer lab and online/virtual) functions which include orientation, meet and greets, revenue cycle training, application training, role specific classes, etc.)
• Conduct continuing education classes (classroom, computer lab and online/virtual) for new/existing applications, processes and programs, Microsoft office, etc. across the enterprise
• Complete all pre and post class activities such as reviewing and preparing training content/activities/materials, printing training materials/rosters, prepping computers/laptops, validating attendance, completing participant report cards, grading assessments, completing associated learning management system tasks, setup/breakdown physical classrooms and virtual environments, etc.
• Work with the training specialist, instructional designer, other training team members, leaders, and clients to coordinate trainings, and confirm accuracy of course content/timing/effectiveness
• Provides go-live support for new applications and processes, which includes coordinating and conducting post go-live visits/check-ins
• Successfully complete the train the trainer program which includes application credentialing (e.g., Epic), track to training cross-training, training techniques and facilitation, etc.
• Provides support for company-wide and location specific events such as town halls,…