Government Contracts Manager, Medical Informatics

Position Overview

The Government Contracts Manager is responsible for managing all aspects of our U.S. Government, Department of Defense (DoD), and Veterans Affairs (VA) medical software business from a vendor operations and contracts perspective. This role ensures that the company understands and adheres to all applicable acquisition, contracting, pricing, and implementation requirements, including DINPACS price book management with the Defense Logistics Agency (DLA), Authority to Operate (ATO) processes, and related contract and deployment requirements.

• Serve as the primary internal subject matter expert on U.S. Government, DoD, and VA acquisition and contracting processes as they relate to medical software and medical informatics solutions.
• Maintain a thorough understanding of vendor qualification requirements to sell to DoD and VA (e.g., registrations, representations and certifications, cybersecurity and information assurance requirements, and other eligibility criteria).
• Own the end‑to‑end process for submitting, updating, and maintaining the company’s pricing and product data (including DINPACS price books) with the DLA and other designated Government systems or contract vehicles, in partnership with Finance and Sales Operations.
• Review solicitations, RFIs, and RFPs for Government opportunities and coordinate internal responses related to pricing, terms and conditions, compliance statements, and operational impacts.
• Develop, maintain, and continuously improve internal processes, checklists, and standard operating procedures for Government business, including CLIN structure, MOD handling, and other contract administration tasks.
• Support and track ATO‑related activities for implementation of software solutions at DoD and VA facilities, coordinating with internal technical, security, and implementation teams to ensure required documentation and milestones are met.
• Coordinate and track Contract Line Item Numbers (CLINs), contract modifications (MODs), options, and task orders across relevant Government contracts, ensuring accurate configuration, pricing, and billing data.
• Collaborate with HR, Legal, and Operations to ensure resource‑related requirements (e.g., Status of Forces Agreement (SOFA)–related conditions, site access, background checks, training or certification mandates) are understood and integrated into staffing and deployment plans.
• Partner with Sales, Legal, Product Management, Implementation, and Customer Support to ensure contractual requirements are understood and fulfilled throughout the solution lifecycle.
• Monitor applicable regulations, policies, and guidance related to Government acquisition, health IT, cybersecurity, and data protection, and communicate relevant changes to stakeholders.
• Assist in contract negotiations with Government customers and prime contractors, in coordination with Legal and executive leadership, to ensure terms are commercially reasonable and operationally feasible.
• Maintain accurate, organized records of contracts, modifications, price lists, approvals, and related correspondence in accordance with company policy and applicable regulations.
• Prepare reports and dashboards on pipeline, contract status, pricing updates, and key milestones for leadership and cross‑functional partners.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

• Effective delivery across the organization for optimal Sales strategies for the North American and Global markets.
• Revenue and sales bookings targets met or exceeded product portfolio.
• Impactful and positive collaboration with MI Marketing Operations and Sales.
• Strong brand awareness in the industry and market.
• Drive a culture of superior sales quoting experience within the organization.
• Participate in corporate collaboration activities.
• Align behavior with corporate strategy, along with mission, vision and values.
• Establish and promote a collaborative team environment.
• Ensure ongoing and transparent communication- up, down,…