Representative - Inside Sales; Counter Sales

Job Description

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company’s products and or services. You will obtain, create, and up‑sell orders, creating customer satisfaction and adding value to the customer’s buying experience. You will focus on proactive selling techniques to add business or expand the current book of accounts. You will collaborate with outside sales to ensure goals are being met.

• Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock‑outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
• Own, qualify and develop opportunities passed from marketing, outside sales, and national accounts.
• Identify ways for continuous improvement of processes.
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Review open customer order reports and take action on open items, including those items that may be at risk in meeting customers’ promised delivery date.
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Report industry trends, competitive pricing and customer feedback to management.

• High School Degree or Equivalent required;
  Bachelors’ degree preferred.
• Knowledge and experience in sales and sales administration required; practitioner expected to be fully competent and productive with 2–4 years of experience.
• Familiar with Microsoft Office and basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Experience working in a team environment.
• Clear verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Identify and define problems and possible solutions independently; choose among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0% – 25%.
• Opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance.

USD 25.51 - 31.89 per hour. Additional compensation may include participation in a bonus or sales incentive plan, subject to terms and conditions of the applicable plan documents. For certain sales roles, Wesco offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, vision coverage, and retirement savings plans.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.