Safety Service Representative, Electronic

About Johnson Controls

Johnson Controls is a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization.

Life Safety Electronic Service Sales Representative – responsible for professionally representing the Company and promoting and selling Electronic Fire Service offerings to various customers and end users within the assigned territory and accounts.

• Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing designs, creating contracts, negotiating terms, closing opportunities, and providing ongoing customer service through service delivery.
• Collaborate with other sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Assume Account Representative/Account Management responsibilities including coordination of services (installation, customer training, etc.) to ensure complete customer satisfaction.
• Quickly identify and qualify opportunities utilizing excellent sales, presentation, and closing techniques.
• Determine customer needs and develop a sales strategy to enhance customer understanding of company product offerings.
• Conduct building surveys to support the development of estimates.
• Maintain an active proposal backlog to support achieving the designated sales plan.
• Develop financial justifications, prepare proposals, make presentations, and perform necessary follow‑up for successful closing of sales.
• Close sales to meet or exceed sales plan objectives.
• Investigate and resolve customer issues regarding delivery dates, billings, financing, and other related matters.
• Maintain established accounts through regular customer contact to pursue additional sales.
• Conduct periodic market investigations within assigned territory to develop new applications; provide sales forecasting for the territory.
• Maintain accurate and complete records of all sales‑related activities.

• Highly self‑motivated and success‑driven.
• High energy level with a focus toward customers and a strong desire to succeed.
• Strong degree of self‑discipline.
• Strong written and oral communication skills.
• Good organizational skills, attention to detail, and the ability to persuade and close sales.
• Ability to obtain appropriate licences required by national, state, and local codes.
• Minimum of 3‑5 years of proven success in sales.

• Bachelor's degree in Marketing, Business, or Engineering preferred.
• Ability to obtain NICET certification within the first 12 months of employment.
• Experience working with electrical contractors, and the ability to read blueprints and wiring diagrams is desirable.
• Computer experience including familiarity with Word, Excel, and job‑costing systems, as well as Microsoft and Oracle programs preferred.

Salary: $47,000-$77,000, with a competitive sales incentive plan based on project, quarterly, and annual margin. This role also offers a competitive benefits package.