Public Safety Communicator Trainee; 911 Dispatcher Trainee

Public Safety Communicator Trainee

$7,029.50 - $9,891.17 Monthly Base Salary Plus Excellent Benefits!

The City of Gilroy is recruiting for the position Public Safety Communicator Trainee in the Police Department. The Public Safety Communicator Trainee position is a full-time, at-will position trained to become a Public Safety Communicator for the Gilroy Police Department. The general goal of the Communications Unit is to provide 24 hour emergency communication response for all police, fire, and medical emergency calls for service in a courteous and professional manner.

Work shifts including weekends, holidays, nights and evening hours.

The Ideal Candidate Will:

• Have excellent interpersonal and professional customer service skills.
• Have superb listening skills and the ability to communicate effectively orally and in writing.
• Be adaptable to changing situations; work well under pressure, and be comfortable making quick or critical decisions.
• Multi-task proficiently within a short period of time.
• Be proficient with computers and with the use of software and technology.
• Be able to successfully complete the Public Safety Communicator Trainee training program in a 6-12 month time period.
• Be able to study and memorize codes, personnel, and geographic of the community to effectively dispatch accurate information to those working in the field.
• Have participated in "sit-alongs" with a Communications or Dispatch department, preferably with the City of Gilroy Police Department.
• Have a willingness to learn and improve on service skills and be receptive of constructive feedback.

Required:

• A completed City of Gilroy employment application including complete supplemental question responses
• A P.O.S.T Dispatcher Test T-Score of 48 or higher, dated within one year

Preferred:

• A cover letter expressing your interest in this specific position with the City of Gilroy Police Department
• A detailed resume that highlights your related skills and experience
• A certificated typing/keyboarding certificate showing a typing/keyboarding speed of at least 35wpm.
  
  Note:
  
  Candidates invited to an interview will be required to provide a typing/keyboarding certification prior to the interview.

Compensation, Benefits, and Additional Information:

Persons appointed to this position on a full-time basis will receive the following benefits:

Health Allowance and Flexible Benefits Plan

Vacation, Sick Leave, Holiday Pay, and Shift Differential Pay

Bilingual Pay, Uniform Allowance

Medicare/Social Security

Payroll

Representation