Customer Service - Gilroy

Customer Experience - Greeter - for our Gilroy location

Hours per week:
This is a part-time position to start, with afternoon, evening and Saturday hours available. It may grow to up to 25 hours per week (multiple site assignments is possible)

Qualifications:

Experience in dealing with people - kids and adults - and interested and available specifically for our Gilroy training center.

Training/

Education:

Must be at least 16 years of age. Training is provided. However, as a condition of continued employment this position requires an approved CPR/FA certification. which if the candidate is not currently in possession of, must be completed within the first 30 days of employment.

Skills:

Strong positive communication skills, outgoing, upbeat and professionally confident with customers, and staff, and must love kids.

Duties:

• Know and follow all CSC Policies and Procedures; read and understand pertinent handbooks.
• Complete New Hiring Training program/worksheet within 90 days (w/mentor)
• Attend scheduled orientation and trainings as required.
• Understand and complete the pricing and signup procedures with customers
• Collect payments
• Schedule Try-outs
• Greet and assist all customers - especially new student tryouts
• Assist to register new students
• Understand class records and roll sheets
• Answer phones - correctly, professionally
• General office duties as assigned
• Assist in retail to maintain inventories
• Assist in the sales and support of events as assigned (including weekends)
• Assist with facility maintenance and cleanliness as required by management.
• Maintain a clean work area at all times.
• Other duties as assigned.

Pay Range:
Minimum wage to $23.00 per hour pending years of experience in customer service.