Retail Sales – Part Time

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This role is an excellent opportunity for those who want to engage with customers and help them solve their home improvement challenges.

• Well‑being priority with multiple top‑tier health insurance options.
• Educational opportunities through Lowe’s tuition assistance program.
• Company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount and broad discount platform.
• Training and trade skill development through the Track to the Trades program.
• Additional benefits include health, vision, dental insurance, paid time off, flexible spending accounts, maternity and parental leave, adoption assistance, and potential bonuses and deferred compensation.

You will welcome customers, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. Your daily responsibilities may vary by department and will include listening, answering questions, and organizing merchandise.

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down‑stock merchandise by identifying empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross‑functionally train in other store areas to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

• 6 months of retail and/or customer service experience.
• Bi‑lingual skills.
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials).

This role does not require regular travel; however, it may need occasional travel to meetings, training, or to support neighboring stores.

Environmental factors vary by location. Employees may work in both indoor and outdoor weather conditions, including extreme heat or cold, wet, damp, humid, windy, or drafty environments. Exposure to noise and moving or shaking objects and equipment may occur. Lifting methods vary; associates must follow guidelines limiting single lifts to 75 lbs, use team lifts for heavier loads, and employ powered equipment with proper training and assistance.

Pay Range: $18.00 – $18.75 per hour. Starting rate of pay may vary based on factors such as position offered, location, education, training, and experience.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.