Restaurant Shift Supervisor

Benefits :

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

BE A PART OF OUR SUCCESS!

• Educational Assistance with DeVry University with a complimentary laptop
• Immediate Family Members are also eligible
• Competitive Pay with Service Award Incentive
• Get paid daily through Daily Pay!
• Comprehensive Health Benefits including Medical, Dental, Vision, and more!
• 401(k) retirement savings with company match
• Flexible Schedule
• All you can eat pancakes + meal discounts!
• Employee Discount Program
• Development Pathway:
  Step-by-step process to grow your career
• 3 College Credits hours for completing manager training

About Perkins :

Founded in 1958, Perkins operates 324 restaurants across 32 states and four Canadian provinces. The system includes 85 company-owned and 234 franchised units. Perkins Restaurant & Bakery is committed to providing guests with personalized service and delicious, homestyle food at great value.

Perkins has a proven track record of success, ensuring 100% guest satisfaction. If you want to work and grow with a company dedicated to its employees and industry excellence, this is the right place!

Position Description :

As a Service Leader, you will be responsible for achieving guest satisfaction by implementing company policies, procedures, programs, and standards. You will monitor compliance and ensure a quality work environment.

Responsibilities :

• Greet, seat, and serve guests properly.
• Resolve guest complaints effectively.
• Handle cash, credit card information, gift cards, and guest checks securely.
• Maintain facility and equipment through preventive measures, repairs, security, and safety compliance.
• Monitor food temperatures to prevent foodborne illnesses.
• Train employees during shifts for proper performance.
• Ensure menu items are prepared and served according to standards.
• Identify and correct system issues to maximize guest satisfaction.
• Communicate with management and staff about any issues.
• Manage change fund, cash register, and guest check controls, impacting sales and profits.

Qualifications :

• Basic skills in sanitation, safety, and customer service.
• Trustworthy and reliable with payment handling.
• Clear communication skills.
• Ability to coordinate multiple tasks.

Physical Requirements / Environment / Work Conditions :

• High mobility and flexibility.
• Ability to work irregular hours under stress.
• High coordination skills.
• Lift and carry trays up to 20 pounds.
• Able to fit through a 30” opening.
• Frequent reaching, bending, pushing, and pulling.
• Exposure to heat, steam, smoke, cold, and odors.
• Continuously standing and walking.

Disclaimer :

This description is not exhaustive. Employees may perform other duties as required to meet company needs.