Service Advisor Assistant Ron Tonkin KIA

Job Details

• Job Location:
  
  Tonkin Kia - Gladstone, OR 97027
• Salary Range: $18.00 - $21.00 Hourly
• Job Category:
  Service

• Assist Service Advisors with daily customer interactions and service coordination
• Greet customers and help facilitate a smooth check-in and check-out process
• Communicate with service technicians regarding vehicle status and updates
• Help schedule appointments and manage service workflow
• Maintain accurate records and documentation in dealership systems
• Provide support to ensure an efficient and organized service department
• Deliver excellent customer service at every touchpoint
• Help manage the fleet of loaner cars
• Occasional videotaping the walk around of finished cars

M-F 7:30-4:30 or M-W and F‑S 7:30-4:30

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

• Strong customer service and communication skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast‑paced environment
• Team‑oriented mindset with a positive attitude
• Basic computer skills (experience with dealership systems is a plus)
• Previous automotive or customer service experience preferred, but not required
• Valid driver’s license and clean driving record

Must be at least 18 years of age, have a valid driver’s license, a clean driving record, and be able to pass a criminal background check and drug screen.