Kitchen support, Catering

Description GENERAL DESCRIPTION OF POSITION

Hours:

Sunday through Thursday: 3:00 PM - 8:00 PM (Fridays and Saturdays off)

Prepare, wash and store dishes as well as help serve meals and clear dishes at residents' tables following Hawthorn Senior Living procedures. This position is considered a universal employee worker and will be crossed trained in other positions as directed by the Community Executive Chef.

• Must be at least 18 years old.
• Have a general knowledge of cleaning and sanitation.
• Maintains food handlers permit as necessary to fulfill state or provincial regulations.

• Embodies a patient and creative attitude with the ability to “think outside the box.”
• Demonstrates a commitment to and respect for all individuals.
• Able to communicate effectively in English, both verbally and in writing, with residents and staff.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Ability to prioritize and organize multiple work duties.
• Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co-workers and residents of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work efficiently and pleasantly in an extremely busy work environment, to deal with difficult situations in a calm manner and be a team player.
• Ability to work under time constraints and meet department and position timelines.
• Meets state or provincial health related requirements (as applicable for position).

• None

• Regular, on-site, attendance and punctuality is required as scheduled.
• Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook.
• Adheres to all company policies, procedures and standards.

• Prepare, wash, and store dishes following Hawthorn Senior Living procedures.
• Clean dishwashing area following Hawthorn Senior Living sanitation procedures.
• Assist in bussing, serving, and delivery of room trays if needed.
• Setting of tables in the dining room.
• Assist Chefs/Cooks in cleaning food serving areas and equipment, sweeping and mopping of floors and complete assigned cleaning duties.
• Complete dishwasher temperature log at required times.
• Work as part of the food services team to ensure smooth, efficient, and safe operation of the kitchen.
• Adhere to prescribed safety and sanitation practices and procedures.
• Always treat residents, potential residents, their families, staff, and guests with dignity and respect.
• Performs other duties as assigned by Community Executive Chef.
• May be assigned to any other job function in the Community on a relief basis.

• Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others.
• Use timekeeping system to report hours worked on a daily basis, as well as the start and stop times of your meal periods.
• Meets the assigned work requirements of the job.
• Adheres to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your Community Executive Chef.
• Promotes resident advocacy and demonstrates excellent customer service at all times.
• Serves as a role model for all employees by displaying a responsible, cooperative, and positive attitude.
• Represents the Company and the community in a professional, courteous, and friendly manner when in the public.

• Understands safe and proper chemical use and adheres to safety protocols. This includes using personal protective equipment when necessary.

• Attend education and training classes as necessary to fulfill company training requirements and/or state regulations applicable to the position.
• Maintain personnel, resident and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company…