Service Coordinator

Service Coordinator Offer :

Support Functions / Admin Support Contract type:

Permanent

Schedule:

Full-Time Country:

United Kingdom Join Equans, a leading energies and services contractor and a proud member of the global industrial group, Bouygues. With a rich history of excellence in designing, constructing, and maintaining buildings and critical infrastructure worldwide, we are now offering an exciting opportunity for a Service Coordinator within our Equans Digital business in the Glasgow office.

At Equans Digital, we aren’t just upgrading Building Management Systems; we’re collaborating with the UK’s commercial and public sectors to build a 'Smart Enabled' future.

Supported by an ambitious 5-year growth strategy and projects ranging up to £1.5m, we are looking for a team to help us grow sustainably.

Role overview

This role exists within Equans to provide essential support to the Service Delivery and Digital Operations Centre Teams, ensuring all service lines are delivered efficiently, on time and ensuring adherence to budget targets. As a Service Coordinator, you will manage documentation, reporting, quoting and governance processes associated to contracts, extensions and billable work. You will assist with financial tasks such as invoicing and budget tracking as well as coordinating our teams efficiently in our workforce planning tools.

Key activities

Maintaining accurate service records and documentation.

Maintaining accurate CAFM data to EQUANS and contract data requirements.

Supporting governance processes to ensure adherence to standards.

Facilitating communication between stakeholders, SLT and operational teams.

Assisting with financial administration, including invoice processing, budget tracking, and supporting cost reporting to ensure service remains financially compliant.

Contributing to timely reporting and decision-making through accurate data and financial insights

Managing of stock/parts and critical spares, including routine stock checks and managing logistics of sales.

Booking travel and accommodation for operational staff in accordance with company policy and budget.

Skills, qualifications & experience

Minimum: A-levels or equivalent (including relevant work experience at this level)
Preferred:
Diploma or degree in Business Administration, Finance, Operations, or related field

Previous experience in an administrative role, preferably within a Facilities or BMS/Digital Contract Familiarity with operational efficiency models (e.g., Six Sigma) is advantageous

Experience supporting finance processes such as invoicing and budget tracking

Experience with Coupa and SAP Proficiency in MS Office Suite (Excel, Word, PowerPoint)

Experience of CAFM/CRM (e.g. Planon, Maximo, Salesforce etc

Experience with operational management tools (e.g., SharePoint, MSProject, Miro/Visio)
Strong data management and reporting skills

What can we offer you?24 days annual leave (+ public holidays)
Equans share scheme

Private GP appointments

Life Cover equivalent to 1 times annual salary

Employee discount shopping schemes on major brands and retailers

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Attractive Employee Referral Rewards Scheme Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing appWho are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion  the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the…