More jobs:
Call Agent
Job in
Glasgow, Barren County, Kentucky, 42142, USA
Listed on 2026-06-17
Listing for:
Berry Recruitment Ltd
Full Time, Part Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Berry Recruitment is out looking for Call Centre Agents!
- Contract - 12 Months with possibility to be extended afterwards.
- 33 Days Annual Leave including bank holidays
Flexible
Working Hours:
Full Time 37hrs and Part Time 27:30hrs
Full time in the office
- Full Training provided
- Process work in line with agreed procedures, business rules or scripts – Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, expedite as necessary (i.e. a team leader/manager/other group), and log if appropriate.
- To schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence.
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