Customer Service Advisor

Customer Service Advisor

Stratford Upon Avon

£26,500 basic + bonus up to £250 per month

Full-time | Permanent

Looking for a role where your people skills actually matter — and where you can build a long-term career, not just another job?

We're recruiting Customer Service Advisors to join our clients growing, supportive team in Glasgow City Centre. If you enjoy helping people, solving problems, and delivering great service, this is a fantastic opportunity with excellent training, progression, and earning potential.

• £26,500 starting salary
• Monthly performance bonus (up to £250)
• Salary increases with length of service
• Hybrid working potential after probation (business-dependent)
• 30 days annual leave
  , increasing with service
• 3 weeks of fully paid training
• Ongoing development through a dedicated Learning Academy
• Genuine progression opportunities
  — many managers started in this role
• Stable, supportive, and people-focused workplace

• Handling inbound and outbound customer calls
• Listening to customer needs and providing clear, effective solutions
• Managing and updating customer accounts accurately
• Working towards realistic and achievable targets
• Delivering a positive, professional experience on every call

• Experience in customer service or a contact centre environment
• Strong communication and listening skills
• A calm, empathetic, and professional approach
• Target-driven with a positive, can-do attitude
• Reliable, motivated, and keen to progress

This is more than a call-based role — it's a chance to grow with a business that invests in its people
, recognises performance, and offers real career progression.

Apply now to start building a rewarding career in customer account management