Client Services Advisor
Job in
Glasgow, Barren County, Kentucky, 42142, USA
Listed on 2026-06-26
Listing for:
Jones Whyte LLP
Contract
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Contract type:
Permanent, 35 hours per week
- 1+ year working in a customer service & call-handling environment
- Excellent communicati on and active listening skills
- Ability to build rapport quickly with others , particularly with people in distress
- Basic computing & IT skills (MS Office applications)
- Positive forward-thinking mind-set
- Genuine empathy and compassion for clients in difficult circumstances
- Commitment to achieving the best possible outcomes for clients
- Experience of sales, customer service and/or contact centres
- Experience working towards daily/monthly KPIs/targets
- Handling leads from multiple channels and controlling them through our leads management system
- Providing an efficient, professional , and compassionate service to clients at all times
- Attending and contributing to weekly team meetings
1+ years in a customer service/call handling environment
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