Sales Engineering Manager; Data Center, Manufacturing

Sales Engineering Manager (Data Center, Manufacturing)

Job Category:
Sales Support

Location:

Remote/Hybrid (Columbia, MD) +4 more locations

Pay Range: $130,000 to $160,000 USD per year

The Sales Engineering Manager leads the Sales Engineering team responsible for technical pre-sales support and solution development across customer opportunities within the data center market. This role ensures delivery of high-quality, technically sound, and commercially aligned solutions that support business growth and successful project execution. The manager establishes structure, operating rhythm, and performance standards while developing team capability as the organization scales.

The position serves as the primary operational leader for Sales Engineering and acts as a key interface between Commercial, R&D, Engineering, and Project Delivery teams.

Team Leadership & Development

• Lead and manage the Sales Engineering team.
• Provide coaching, mentorship, and performance management for team members.
• Establish clear expectations, development plans, and performance standards.
• Support hiring, onboarding, and development of new Sales Engineers.
• Foster a collaborative, accountable, and high-performance team culture.

Sales Engineering Operations

• Own day-to-day Sales Engineering execution and workload coordination.
• Allocate team resources across active opportunities based on priority and complexity.
• Establish and maintain structured operating cadence (weekly team reviews, pipeline alignment, workload tracking).
• Ensure timely delivery of technical solutions and customer-facing deliverables.
• Improve consistency, quality, and efficiency of solution development processes.

Technical & Commercial Support

• Partner with Commercial teams to develop technically viable and competitive solutions.
• Review technical assumptions and scope definitions prior to proposal submission.
• Ensure alignment between customer requirements, engineering capabilities, and commercial objectives.
• Act as first escalation point for technical pre-sales challenges within the Sales Engineering team.

Cross-Functional Collaboration

• Collaborate closely with Commercial leadership to support opportunity strategy.
• Partner with R&D to align product innovation with customer and market needs.
• Coordinate with Engineering and Project Management teams to ensure effective handoffs from pre-sales to execution.
• Support continuous feedback loops from project execution into future solution improvements.

Process & Continuous Improvement

• Develop scalable processes supporting Sales Engineering growth.
• Identify operational bottlenecks and implement improvements.
• Establish KPIs and metrics to measure team effectiveness and performance.
• Promote best practices in technical solution development and customer engagement.

Additional Expectations

• Serve as the primary operational leader for the Sales Engineering function.
• Maintain strong cross-functional alignment across Commercial, R&D, Engineering, and Project Delivery.
• Drive operational structure, accountability, and scalable processes as the organization grows.
• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You'll Bring

• 6+ years' experience in Sales Engineering, Applications Engineering, or Technical Pre-Sales roles.
• Experience with in data center, mission-critical infrastructure, or related technical industries.
• Demonstrated leadership or team management experience.
• Strong technical and commercial problem-solving capability.
• Experience supporting complex customer projects or enterprise accounts.
• Excellent communication and stakeholder management skills.

Preferred

• Experience managing Sales Engineers or technical teams.
• Familiarity with containment…