Medication History Pharmacy Technician, TJS

Minimum Education

• High school diploma or equivalent; pharmacy technician licensure (state) required, or current enrollment in a college of pharmacy (intern).
• Pharmacy technician certification (national) required within 6 months of hire date

• Two years of previous pharmacy technician experience preferred, but not required. Retail pharmacy technician experience considered positive. Enrollment in college of pharmacy sufficient (intern).

• Knowledge and Skill:
  Follows general instructions. Understand several defined work routines. Reads various references, extract information, and applies basic arithmetic functions. May operate basic equipment. Knowledge of basic medical and pharmaceutical terminology and basic pharmacy calculations/equivalents required.
• Problem Solving/Decision Making:
  Makes decisions by reviewing defined alternatives. Receives assistance from standard procedures, coworkers and/or supervisor.
• Scope of Impact/Accountability:
  Impacts activities in other work areas on a frequent basis. Accountability is primarily indirect, but may be shared for activities affecting the work area only. May provide information to decision-making processes affecting work area. While all technical functions are checked by a registered pharmacist, employee is accountable for maintaining considerable concentration and accuracy while performing job functions.
• Interpersonal Communication:
  Coordinates work with others. Conveys detailed, routine information. Provides written responses in standard format to others knowledgeable about the subject. Requires listening skills to maintain cooperative associations.

• The technician will work primarily in the Emergency Department and on the inpatient nursing units.
• The basic function will be to obtain accurate home medication histories by chart review, patient interview and phone calls to retail pharmacies.
• Other duties will include updating computerized home medication data bases and reconciling these lists to orders written upon admission to the hospital. Additional duties may be assigned by the Director of Pharmacy or designee.
• Security - Is authorized to have access to areas where drugs and biologicals are stored.

• see all patients, family members, coworkers, physicians, and anyone else at T.J. as my customer.
• recognize that each and every interaction I have at T.J. Regional Health matters
• show kindness and compassion towards my customers at all times
• be sensitive to the personal and private needs of every customer

• maintain zero tolerance for abusive behavior
• listen and be willing to accept fault when I make a mistake
• never underestimate the power of an apology
• refrain from blame and judgment
• bring a sense of calm to stressful situations

• value myself and every coworker as an equal part of one GREAT team working together
• treat others in a way that I would like to be treated
• participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.J. Regional Health
• foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults
• speak honestly, seek truth, and act with integrity towards my teammates
• value the uniqueness and expertise that each team member contributes to the whole
• meet the need of the moment, regardless of whether or not it is considered part of my job

• smile - at everyone
• always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction
• follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away
• e…