Retail Store Manager Glasgow, KY at T-Mobile Glasgow, KY

Retail Store Manager – Glasgow, KY

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through our annual stock grant, employee stock purchase plan 401(k) and access to free year‑round money coaches. That’s how we’re UNSTOPPABLE for our employees!

As a Retail Store Manager you’re ready to lead by example, go ALL IN and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world. You’ll lead all operations of a T‑Mobile retail store. Must be familiar with all aspects of retail including hiring, scheduling, training, marketing, assets, prevention & team leadership.

Primary point of contact for employees of the retail store.

Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail including hiring scheduling training marketing assets prevention & team leadership. Primary point of contact for employees of the retail store.

• Complete observations of store employees interactions with customers including feedback to be used in development training and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer‑related issues that would positively impact the customers experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees work‑related needs store leadership staffing and scheduling maintaining labor controls marketing loss prevention and all other store functions.
• Support operational excellence by observing every store function monitoring sales and inventory manage sales tracking and implementing new store programs and initiatives.
• Maintain a neat clean organized store environment at all times.
• Seek to hire store employees who are passionate about building long‑lasting customer relationships and are fired up about the T-Mobile Brand and digital technology.
• Support your team through development training and mentoring driving behaviors that will lead to earning a place in our customers hearts and store employee success.
• Lead by example staying up to date on the latest products services training and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment.
• Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
• Show your team you’re invested in their success through personalized performance management plans and conversations as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined monthly success measurements.
• Meet or exceed sales goals for the store.

• High School Diploma/GED (Required)
• Bachelors Degree (Preferred)
• 2-4 years – Management experience in retail sales
• 2-4 years – Sales & sales management experience

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
  Customer Service (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
No

DOT Regulated Position (Yes/No):
No

Safety Sensitive Position (Yes/No):
No

Total Target Cash Pay Range: $66,900 – $120,600 inclusive of target incentives. Base Pay Range: $50,175 – $90,450. The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors such as work location, qualifications and experience so the actual starting pay will vary within this range.

To find the pay range for this role based on hiring location T-Mobile employees in regular non‑temporary Retail and Business Sales roles are eligible for monthly or…