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Assistant Manager
Job in
Glasgow, Barren County, Kentucky, 42142, USA
Listed on 2026-07-02
Listing for:
Wingstop
Full Time
position Listed on 2026-07-02
Job specializations:
-
Retail
Retail & Store Manager, Customer Service Rep
Job Description & How to Apply Below
- Assist the crew with all guests to make sure they feel welcome and are always given responsive, friendly and courteous service.
- Assist the crew with preparing and packaging all orders according to wingstop standards ensuring accuracy, presentation, and making sure it gets done in a timely manner.
- Checking cashiers are consistently using the correct corporate guidelines, i.e., using the name, pushing the surveys etc.
- Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced.
- Make employee assessments by assigning one on one counseling reports with the store manager for review.
- Holding crew accountable for cleaning, any damages done to company property and work output
- Be knowledgeable about personal and administrative policies guidelines & training programs.
- Be fair and consistent with any corrective actions for any violations of company, rules, and procedures.
- Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment.
- Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows.
- Managing daily and weekly inventory
- Ensure weekly truck deliveries are made by the scheduled times, ensuring we are controlling costs by ordering what we need.
- Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with store manager.
- Inspect equipment daily as well as keeping up with the temp log.
- Be always prepared for our QSC, ensuring cleanliness, procedures and equipment are maintained and are up to standard.
- Experience with POS systems and cash registers
- Basic computer knowledge
- Ability to effectively resolve complaints.
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