M&E Sales Manager

Overview

Sales Manager — Dalata Hotel Group. Are you a dynamic leader with a passion for hospitality? Dalata Hotel Group is looking for an experienced Sales Manager who is eager to take ownership, elevate the team, and drive outstanding performance while continuing to grow professionally. In this role, you will shape the culture and success of your team and contribute to the strategy of the hotel.

You will report to the General Manager and guide hotel operations to ensure exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.

• 50% off F&B in all properties
• €/£60 employee rate on rooms for all Dalata hotels
• 30% off Friends & Family rate SAYE (Save As You Earn Scheme)
• Pension access (Ask your HR Manager for local pension information)
• Performance-related bonus plan
• Development opportunities through the Dalata Academy to support your career journey
• Free employee meals on duty
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Staff Appreciation Initiatives, team-building activities and regular charity events

• Plan and direct day-to-day operation of the sales and marketing function to maximize revenue and profitability and provide potential and existing clients with high-level sales service.
• Plan and implement annual marketing expenditure per hotel with the sales and marketing team, focusing on overall business.
• Execute quarterly activity plans to create focus for the team and adapt activity to support the hotel’s business needs.
• Develop and nurture relationships with key global corporate clients through ongoing account management.
• Perform day-to-day sales activity including face-to-face meetings, contracting and rate negotiation, site inspections, attendance at trade events, client entertainment and overseas sales trips (evening and weekend hours may be required).
• Handle CCD client inquiries from initial quotations through contract stage, ensuring high customer satisfaction.
• Develop and nurture client relationships within the conference segment through conference agencies, domestic and international tour operators.
• Collaborate with CDOS and team on proactive M&E strategy and identify opportunities to align with the hotel’s business strategy.
• Undertake monthly tracking of M&E room hire, food and beverage to monitor enquiries and conversion levels and call out risk months and opportunities.

• 2 to 3 years of experience in a sales or marketing role, preferably in a hotel or customer-focused environment.
• A creative thinker with an outgoing personality, capable of building new relationships and maintaining existing ones.
• Proven experience in effective people management within a team environment.
• Sales-focused, target-driven, and results-oriented.
• Excellent communication skills, both written and verbal, with the ability to provide clear reports to clients and colleagues.
• Confident, ambitious, and proactive in approach.

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany and the Netherlands, and we’ll keep expanding focusing on key UK cities, Dublin and Continental Europe.

Helping our people grow and develop their careers is vitally important and a high priority. We have many exciting internal development programmes to help employees take the next step in their careers. Dalata Hotel Group Plc is an inclusive employer. We actively encourage people from all backgrounds and abilities to apply. If you require accommodations with this application process, please highlight your needs when completing your application process.

• Mid-Senior level

• Contract

• Sales and Business Development

• Hospitality