Food & Beverage Team Leader

Food and Beverage Team Leader (Full Time)

Salary: £13.36

Novotel Glasgow, part of the Accor Hotels network, aims to create memorable moments for guests, connecting hearts from arrival to farewell.

• Discounted hotel rates for Accor Hotels worldwide
• Continuous learning through the Accor Academy
• Wellbeing support in professional and personal lives
• Career growth opportunities across 5,000 hotels in over 100 countries
• Participation in initiatives that promote inclusivity and sustainability
• Other perks and benefits as part of Accor’s network

Provide guidance and support to the Food and Beverage team, ensuring they achieve their potential and meet departmental objectives. Manage the operation of F&B outlets, maintaining food, drink, and service quality. Ensure a safe, pleasant, and well‑maintained work environment. Handle daily financial administrative tasks, stock management, and end‑of‑month reporting. Work duty manager shifts as needed.

• Organise the daily operations of the Food & Beverage team.
• Ensure 5‑star service quality across all F&B areas including the Restaurant, Conference and Events, In‑Room Dining, and Bar.
• Lead by example, motivate, and coordinate the team to exceed guest expectations.
• Communicate feedback and key information to the Food & Beverage leadership team.
• Maintain high levels of guest satisfaction by promptly addressing concerns or special requests.
• Conduct team training to align with premium brand and service standards.
• Collaborate with the culinary team to support menu implementation and delivery.
• Monitor rosters and staffing schedules to meet operational requirements.

We are an inclusive company and aim to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.