Door Supervisor

About Scotsman Group:

Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.

We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.

As part of the security team, your role will include:

• Monitoring and managing
  crowds and queues
• Dealing with
  conflict; restraining and escorting customers off of the premises if required
• Ensuring the
  safety of customers and staff at all times

The ideal candidate will have:

• A valid SIA Door Supervisor Badge is mandatory for this role
• 2 years experience
  within a similar role would be preferred.
• Great communication and customer service skills
  with the ability to diffuse high tension situations.
• Availability to
  work shifts, including late nights and weekends at key times during the year.

• TRONC electronic tips
  – Our staff keep 100% of tips earned in venues.
• Wagestream
  – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off
  of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to
  Scotsman Perks Benefits Portal.
• Staff meals
  on duty.
• Progression opportunities
  through our Scotsman Steps programme.
• Head Office Development Days.
• Refer a Friend Scheme.