Groups, Conference and Events Executive

Job Identification: 216529

Job Category: Sales and Marketing

Job Schedule: Full time

Salary £26982.13 per annum plus eligible for sales incentive

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Commercial Team team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Planning Executive, you’re not just responsible for the planning, coordination, and successful delivery of meetings, conferences, group bookings, and events – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Acting as the primary point of contact for clients post-sale, the role ensures a seamless planning experience whilst maximizing revenue opportunities and delivering exceptional guest satisfaction.

Why Hilton Glasgow?

Hilton Glasgow offers the opportunity to plan and deliver exceptional conferences, events, and group experiences in one of Scotland’s leading and award-winning hotels. Renowned for its outstanding service, versatile event spaces, and strong reputation within the meetings and events industry, Hilton Glasgow provides a dynamic and collaborative environment where team members can create memorable guest experiences while developing their careers within the world’s leading hospitality brand.

Key Responsibilities

• Manage meetings, events, and group bookings from contract handover through to event completion.

• Build strong relationships with clients, understanding their requirements and delivering tailored event solutions.

• Prepare and maintain accurate event documentation, including function sheets, rooming lists, and billing instructions.

• Coordinate event requirements with operational teams to ensure flawless execution.

• Conduct planning meetings, site visits, and event walkthroughs with clients.

• Identify opportunities to upsell hotel services, meeting space, accommodation, and food & beverage offerings.

• Ensure all event information, contracts, and invoices are processed accurately and in line with company procedures.

• Support departmental revenue, service, and customer satisfaction goals

What We’re Looking For

• Excellent organisational skills with strong attention to detail.

• Strong communication and relationship-building abilities

• Commercial awareness and a passion for delivering exceptional guest experiences.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in Microsoft Office; experience with Delphi and Hilton systems is advantageous.

• Previous experience in Event Planning, Conference & Events, Hospitality Operations, or Hotel Sales is preferred.

Success in This Role

Success will be measured through high levels of customer satisfaction, event execution excellence, accuracy of administration, revenue generation through upselling, and the ability to build lasting client relationships that drive repeat business.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and…