Safety Host

Job Title
:
Safety Host
Location
: [insert venue name]
Job Type
:
Full-time/Part-time
Salary
:
Competitive, depending on experience

Scotsman Hospitality Group is one of Scotland's leading hospitality companies, offering exceptional experiences across a range of vibrant venues. From traditional pubs to stylish restaurants and lively entertainment spaces, we pride ourselves on creating welcoming environments for our guests. Join us and be part of a team that values excellence, safety, and outstanding customer service.

We are looking for enthusiastic and responsible Safety Hosts to join our dynamic team. As a Safety Host, you will play a crucial role in ensuring the safety and comfort of our guests and staff, creating a secure and enjoyable atmosphere across our venues. You’ll act as the first point of contact for guests, providing a welcoming and professional experience while maintaining a safe environment.

• Greet guests warmly and monitor the entrance and exit points to ensure a safe flow of people.
• Maintain a visible presence on the floor, responding to incidents, concerns, and emergencies.
• Monitor venue capacity and enforce safety regulations.
• Assist in crowd management and intervene in any disruptive behavior with a calm and professional demeanor.
• Conduct routine safety checks around the venue, ensuring compliance with health and safety standards.
• Liaise with management, security personnel, and emergency services when necessary.
• Provide first aid assistance when required (training will be provided).
• Handle guest queries and support the overall customer experience by offering friendly and attentive service.

• 2 years experience within a similar role would be preferred
• A calm and professional attitude
  , with the ability to handle challenging situations effectively.
• Strong communication and interpersonal skills.
• Ability to remain vigilant and proactive in ensuring guest and staff safety.
• Availability to work shifts, including late nights and weekends as per business needs
• Basic knowledge of health and safety regulations (training will be provided).
• First Aid Certification is a plus, but training can be arranged.
• Must be flexible with working hours, including evenings, weekends, and public holidays.

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts
  .
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.