Nightshift Reception Team Member

Job Title:

Night shift Reception Team Member

Hourly Rate: 13.25 per hours

Hours:

169 hours per month (monthly rota)

Shift Pattern: 22:50pm till 07:10am

As our next Reception Team Member you

Have the ability to multi-task and have a can-do attitude in this exciting fast-paced environment.

Flexible and always ready to assist at any stage of the guests stay from check-in to check-out and everything in between.

This may include working in the Food and Beverage outlets including Breakfast Bar Night and supporting the Reservations and Back Office Teams when needed.

As a passionate individual you will be dedicated to continuously improving the quality of the hotels services.

Qualifications :

Your experience and skills include:

• Service-focused personality is essential
• Proven customer service experience in a hospitality or similar fast-paced environment
• Excellent communication and interpersonal skills with the ability to engage guests professionally
• Proficiency with hotel management systems and general IT literacy
• Flexibility and adaptability to work across multiple departments (Front Office Food and Beverage Reservations)
• Strong problem-solving abilities and a proactive can-do attitude
• Ability to remain calm and organised when managing multiple tasks simultaneously
• Attention to detail and commitment to maintaining high standards of service
• Team player mentality with the ability to collaborate effectively with colleagues
• Fluency in English (as mentioned this is essential for guest interaction)
• Professional appearance and demeanour befitting a hotel reception environment
• Previous experience using Opera Cloud
• Previous experience in Hotels is preferred

Additional Information :

One more thing

By working at the Novotel Glasgow you will be part of the Accor network worldwide hospitality leader. With us you can be all you are work with purpose grow learn enjoy and explore Accors limitless opportunities. Discover our Talent stories at or on Instagram @

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong.

Remote Work :

No

Employment Type :

Full-time