Assistant Retail Catering Manager

Salary range: £28,592-£30,986

FTE: 1.0 (35 hours per week)

Term:
Open

Closing date: 08/11/2026

The Assistant Retail Catering Manager will play a key role in leading the University's retail catering operations, working alongside the Deputy Retail Catering Manager, Supervisors and Team Leaders to deliver the University's Catering Strategy and annual operating plan.

Catering and Hospitality, part of Campus Services, generates around £4 million annually, with Retail Catering contributing approximately £1.6 million across ten busy café outlets and plans to expand further in the next two years. This is an exciting opportunity to join a growing operation and help shape the future of retail catering across the University.

As a hands-on leader, you will manage and motivate staff to deliver friendly, efficient service that enhances the experience of students, staff and visitors. You will take responsibility for staff recruitment and development, stock and resource management, and the implementation of sustainable practices across outlets.

We are looking for someone with proven management experience within catering, hospitality, food service or retail operations, ideally across multiple sites or outlets. You will have experience leading and developing teams, maintaining high operational standards, managing resources effectively, and delivering excellent customer service in a fast-paced environment.

This role would particularly suit candidates currently working as an Assistant Catering Manager, Catering Manager, Hospitality Manager, Retail Operations Manager, Catering Supervisor, or a similar management role within a customer-focused food, beverage or hospitality environment.

Why join us?

• 35-hour working week, offering an excellent work-life balance.
• Opportunity to help lead a £1.6m retail catering operation across ten busy campus outlets.
• Be part of an expanding service with ambitious growth plans over the next two years.
• Work in a vibrant university environment serving thousands of students, staff and visitors.
• Generous annual leave and excellent pension benefits.
• Access to a wide range of staff wellbeing, learning and development opportunities.
• A varied and rewarding role where you can make a visible impact on service quality and customer experience.

You will have strong leadership, organisational and communication skills, together with a passion for great food, excellent service and continuous improvement. Energetic, adaptable and customer-focused, you will bring creativity and professionalism to a role where no two days are the same.

For informal enquiries, please contact Laura Cassidy, Retail Catering Manager sidy

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