Field Service Engineer - EV Charging - Ayrshire West Scotland - £40k-£45k + Car​/Van

Field Service Engineer - EV Charging - Ayrshire / Glasgow & West Scotland - £40k-£45k + Car/Van + Overtime + Bonus

Job Description – Field Service Engineer

Location:

Glasgow / West of Scotland (Ayrshire)

Reporting to:
Senior Field Service Engineer

Company Overview

Our client is a rapidly growing UK business operating in the electric vehicle (EV) charging infrastructure sector. The company delivers innovative, high-quality charging solutions designed to support the transition to cleaner, more sustainable transportation. Their network of AC, Rapid DC, and High-Power Charging (HPC) systems serves clients nationwide, ensuring reliability, compliance, and seamless user experience. They have recently been awarded a maintenance contract for the Ayrshire region, taking on responsibility for around 300 charge points across North, South and East Ayrshire, the majority of which run on Circontrol technology.

Role Purpose

The Field Service Engineer (FSE) will play a vital role in commissioning, maintaining, and repairing EV charging systems across Scotland, with a particular focus on the Ayrshire maintenance contract. This hands-on role requires a technically capable professional with a strong understanding of electrical systems, diagnostic processes, and customer service.

Key Responsibilities

Commissioning of EV Chargers

• Install, configure, and commission AC, Rapid DC, and HPC EV chargers at client sites.
• Perform setup, calibration, and verification tests to ensure compliance with standards and functionality.
• Collaborate with project and installation teams to integrate chargers into client networks effectively.

Maintenance and Troubleshooting

• Conduct scheduled and preventive maintenance to maximise charger uptime.
• Diagnose and repair electrical, software, and hardware faults.
• Carry out firmware updates, calibration checks, and replacement of defective components.
• Ensure all service and maintenance records are accurately logged.

Customer Support

• Provide hands-on assistance and technical guidance to customers on product use and functionality.
• Manage service requests efficiently, keeping clients informed at every stage.
• Promote positive client relationships through professionalism and effective communication.

Compliance and Safety

• Adhere to all safety protocols, standards, and company procedures.
• Ensure all electrical work complies with relevant UK regulations and manufacturer guidelines.
• Participate in regular safety training and certification programs.

Core Competencies

• Strong communication and interpersonal skills.
• Advanced fault-finding and diagnostic capability across electrical and software systems.
• Ability to interpret technical schematics and documentation.
• Solid understanding of how EV chargers integrate with grid and back-office systems.
• Experience working with Circontrol charging systems highly desirable.
• Self-motivated with excellent time management, especially during field-based travel.

Experience and Qualifications

• Full UK Driving Licence (maximum 3 points).
• Proficiency in the use of test and measurement equipment (multimeters, voltage testers, etc.).
• 18th Edition Wiring Regulations and City & Guilds 2391/2394 Testing & Inspection (desirable).
• Previous experience in field service within EV charging, renewable energy, or power electronics (preferred).
• Manufacturer or EV charger-specific certifications advantageous.
• Hands-on experience with AC, Rapid DC, and HPC chargers desirable.
• Circontrol charger experience highly desirable (experience with other manufacturers also ideal).

Additional Requirements

• Eligibility to work in the UK.
• Full valid U.K drivers license
• Commitment to health, safety, and environmental best practices.
• Willingness to travel across the UK as required.
• Participation in continuous learning and company training programs.