Administrative Coordinator

Administrative Coordinator & Scheduler – Part-Time About Us

At SYNERGY Home Care, we provide compassionate, non-medical home care services that allow individuals to remain safely and comfortably in their own homes. We are committed to providing dependable care and exceptional service to our clients, families, and caregivers.

We are seeking a highly organized, dependable, and compassionate Administrative Coordinator & Scheduler to join our growing team.

This role is an important part of our day-to-day operations. You will be responsible for caregiver scheduling, client coordination, and administrative support, helping ensure that our clients receive consistent, dependable care.

The ideal candidate is detail-oriented, organized, professional, and able to manage multiple priorities while remaining calm and solution-oriented. This position requires someone who can work independently, take initiative, and genuinely enjoys helping clients, families, and caregivers.

Scheduling & Operations

• Coordinate and manage caregiver schedules for client assignments

• Ensure proper coverage for all shifts, including urgent and last-minute needs

• Respond to caregiver call-outs and assist with finding replacement coverage

• Communicate schedule updates clearly with caregivers and clients

• Maintain accurate schedules in our home care software/EMR

• Follow up on scheduling issues and outstanding tasks

Administrative & HR Support

• Assist with onboarding new caregivers, including documentation and follow-up

• Maintain employee and client files and documentation

• Assist with background checks and employment verifications

• Track and follow up on required documents and certifications

• Assist with maintaining accurate employee records and compliance documentation

Client & Care Coordination Support

• Answer incoming calls in a professional, warm, and empathetic manner

• Assist with client inquiries and scheduling consultations

• Communicate with clients and families regarding scheduling and routine service needs

• Document interactions and updates in company systems

• Support coordination between clients, caregivers, and leadership

• Help maintain positive relationships with clients, families, and caregivers

General Office Duties

• Data entry and record maintenance using cloud-based systems

• Maintain confidentiality at all times

• Support leadership with additional operational needs as required

• Track and follow up on important operational goals and information

• Help keep the office organized and running efficiently

• 1–3 years of relevant experience preferred

• Experience in home care, healthcare, scheduling, staffing, or administration strongly preferred

• Proficiency with Microsoft Office and cloud-based computer systems

• Experience with scheduling software or EMR systems is a plus

• Strong organizational and time-management skills

• Excellent attention to detail and follow-through

• Ability to multitask and prioritize effectively

• Strong written and verbal communication skills

• Ability to remain calm, flexible, and solution-oriented in a dynamic environment

• Self-starter with a strong sense of accountability and ownership

• Someone who can see the big picture while managing the details

• A team player who takes initiative and follows through

• A professional who values organization, structure, and accountability

• Someone who genuinely cares about supporting families and caregivers

• Someone who is dependable and wants to become an important part of a growing team

• $20–$23 per hour, based on experience

• Approximately 25 hours per week

• Monday–Friday schedule

• Typical hours may be 9:00 AM–2:00 PM or 10:00 AM–3:00 PM

• Flexible scheduling with the ability to adjust hours based on the needs of the office

• Occasional on-call availability may be required

• Paid earned vacation

• Paid holidays

• Retirement plan

• Performance-based incentive opportunities

• Opportunity for additional hours and growth as the agency expands

• Be part of a growing and supportive home care team

• Make a meaningful impact in the lives of clients and families

• Work closely with caregivers and help ensure clients receive dependable care

• Gain valuable experience in healthcare operations, scheduling, and care coordination

• Be part of a team where your work directly contributes to the success of the agency

• Opportunity to grow with the agency