Library Assistant, Campbell Library

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All positions are contingent upon budget appropriations.

Rowan University offers a comprehensive benefits package to its staff and faculty members
* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website . Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here .

* Available benefits are dependent upon employee class and union affiliation.

Job no: 501700
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Library

Campbell Library

Public Services

CWA Library Assistant (multiple openings)

Contributes to all areas of Campbell Library Public Services, including the In-person Service Point, Virtual Service Point, Exhibits planning, Lending/Borrowing, and tabling/outreach at events across campus.

Provides exemplary customer service in all interactions with patrons, upholds building procedures and policies, including opening/closing routines and emergency protocols. Assists with stack maintenance, including shelving library materials, examining the collection for book condition, and shifting/inventorying the collection. Other duties as assigned.

• Assists with the fulfillment of lending and borrowing requests via Interlibrary Loan systems
• Staffs the In-person & Virtual Service Points as assigned, providing exemplary customer service to all patrons in all modalities
• Follows building procedures for opening/closing, entrance policies, and emergency protocols
• Staffs tabling/outreach events across campus, representing Campbell Library’s services and collections
• Shifts and maintains physical collections throughout Campbell Library
• Provides tours of library facilities
• Assists in the preparation of library materials for display, exhibits, and library programs
• Collaborates on broad Campbell Library projects to support other departments as needed
• Participates in the gathering of usage information
• Contributes to the planning of library events and activities
• Conveys unmet patron needs, emerging trends, and new ideas to their supervisor, ensuring they have the insight needed to make informed decisions and anticipate future needs

• High School Diploma

• At least 2 years of library experience in a public services capacity
• Understanding of common academic library collections
• Experience with key library systems and software (e.g. Alma, Service Now, Illiad, ReShare)
• Experience with common productivity software (e.g. Microsoft Office Suite, Google Suite)
• Experience working with a wide variety of collaborators on projects
• Ability to engage with all members of a diverse community in-person and through writing
• Ability to manage multiple projects, prioritizing work, and meet deadlines both independently and as part of a team, often with frequent service need interruptions
• Ability to follow, implement, and enforce a broad range of policies, procedures, and local practices
• Experience designing and mounting exhibits
• Excellent communication and presentation skills

• This position may require evening, late-night hours, and/or…