Temporary Part Time Public Safety Telecommunicator; Police Department

Rowan University 201 Mullica Hill Road Glassboro, New Jersey

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to more than 25,000 students. The fastest-growing public research institution in the Northeast and among the country’s top 10 fastest-growing, Rowan offers a thriving multidisciplinary environment with a strong emphasis on practical research in health care, engineering, science and business, while ensuring excellence in undergraduate education.

Nationally recognized for innovation, high-quality, affordable education and public-private partnerships, Rowan is one of two universities in the U.S. to offer M.D., D.O. and D.V.M. degree programs.

All positions are contingent upon budget appropriations.

Rowan University offers a comprehensive benefits package to its staff and faculty members
* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here .
* Available benefits are dependent upon employee class and union affiliation.

Job no: 501826
Work type: Temporary Part-Time
Location: Glassboro, New Jersey
Categories: Public Safety/Security

The Rowan University Department of Public Safety is looking for a reliable Part-Time Dispatcher (Public Safety Telecommunicator) to act as a communication point for emergency and nonemergency calls. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

• Receives emergency and non-emergency calls and efficiently gathers, evaluates, prioritizes, and documents information from callers.
• Dispatches police, security, EMS field units and other related services to specific locations using a computer aided dispatch system, multiple video display terminals, two-way radio dispatch console consisting of 7 radio channels and related equipment.
• Evaluates incoming reports of police, security, and EMS; immediately transmits complete and accurate information to appropriate field personnel.
• Monitors, coordinates and accurately maintains the status of incidents and record of dispatched emergency service personnel and apparatus.
• Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for police, fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all points bulletins and maintains confidentiality of information.
• Maintains familiarity with area geography including additional campuses, campus buildings, and surrounding areas.
• Maintains up-to-date understanding of public safety policies and procedures for the Department of Public Safety at Rowan University.
• Responds to routine and non-routine inquiries regarding police, security, or EMS; properly classifies and prioritizes any report or complaint information and determines appropriate course of action; provides appropriate referrals as necessary.

• Valid…