Senior Systems Engineer

Job Title: Senior Systems Engineer

Location: Glastonbury, CT

Type: Full Time

Reports to: Manager Engineering & IT Solutions

The Senior Systems Engineer (SSE) serves as the key resource for designing, implementing, and providing advanced support for client infrastructure within a managed services setting, as well as offering pre‑sales support. The SSE handles high‑level support for server infrastructure, intricate network environments, cloud and hybrid cloud architectures, virtualization, and related technologies.

This role requires extensive expertise in VMware and Windows infrastructure, ensuring the effective delivery of these services to clients. Strong communication and customer service skills are essential for this client‑facing position.

• Support Kelser customers with project delivery, server monitoring and administration, and pre‑sales engineering support
• Service delivery via excellent communication and customer service
• Server and cloud infrastructure architecture and design
• Attend and comprehend training
• Ability to achieve higher level certifications
• Stay current with emerging technologies and products
• Availability for off‑hours or on‑call assignments
• Other duties as determined by Kelser management

• Previous experience in an MSP or consulting role preferred
• Advanced in‑depth, hands‑on experience with:
• Windows Server and Exchange Server support, implementation, administration, and migrations
• AD administration and forest upgrades
• Configuration and management of large and complex environments using Group Policy
• Powershell – systems administration and basic scripting
• Office 365 migrations, including tenant split/merge migrations
• Microsoft Entra hybrid identity management
• AWS, Azure, Hosted IaaS, PaaS offerings
• Workstation build automation
• Complex ESX support, implementation and administration
• Remote Desktop Services
• RDS profile management (FSLogix)
• Autopilot device deployment, Intune MDM
• Knowledge of network security concepts and tools
• Ability to triage and handle multiple, simultaneous work streams
• Advanced storage and hyperconvergence experience a plus
• Demonstrated troubleshooting, problem solving, and analytical skills
• Project documentation (diagramming, written, etc.)
• Bachelor's Degree or equivalent in Computer Science, Engineering, or equivalent combination of education and experience.

• Quality of delivery of project delivery
• Quality of solution design
• Professional Development
• Internal and External Client Satisfaction

• Medical/Dental/Eye Care Insurance
• Flexible Paid Time Off
• Hybrid Schedule (3 days in office, 2 days remote)
• 401(k)
• Profit‑Sharing
• Short Term/Long Term Disability Insurance
• Free Parking
• Life Insurance
• Paid Holidays
• Employee Purchase Program
• Free Coffee
• Collaborative Workspace

Kelser Corporation is an equal opportunity employer.