Solutions Architect

ZAG Interactive is looking for a Solutions Architect – Hub Spot Implementations & Integrations to join our growing team.
Hub Spot experience is required.

In this hybrid strategic/technical role, you’ll partner closely with Sales, Strategy, and Delivery teams to design, present, and implement smart and scalable solutions using the Hub Spot platform (to start). You’ll play a pivotal role in helping our clients get the most from their investment in ZAG and Hub Spot.

You’ll act as a trusted technical advisor, bringing together deep CRM knowledge, business process insight, and creative architecture to help prospective and existing clients achieve their goals. From discovery to architecture to execution, you’ll help deliver connected experiences that support growth, automation, and drive value.

If you’re someone who enjoys solving complex problems, thrives in fast paced environments, and loves turning technical complexity into reliable, actionable outcomes for banks and credit unions, we’d love to hear from you.

• Serve as a strategic advisor to clients, translating business objectives into scalable Hub Spot architecture
• Experience with architecting scalable CRM/automation systems in similar platforms (Salesforce, etc.)
• Partner with the Sales Team to support the presales process through technical discovery, demos, and solution presentations
• Build demo environments (in the Hub Spot Sandbox) and proof of concept implementations that showcase ZAG and Hub Spot’s capabilities
• Assess technical feasibility and capture discovery inputs (systems, data, constraints)
• Architect end-to-end CRM and marketing automation solutions tailored to client goals and use cases
• Design and diagram technical solutions (Lucidchart/Visio) to communicate processes and integrations
• Create clear and thorough documentation (functional specs, data flows, API mappings, architecture diagrams)
• Write detailed user stories and scopes for implementation and handoff

• Collaborate with internal teams (sales, development, strategy, analytics, QA) to align solutions with client requirements

• Lead Hub Spot implementations
• Build and configure advanced workflows, pipelines, lifecycle stages, lead scoring models, and marketing automation systems in collaboration with and driven by the strategic direction of the ZAG Digital Strategist

• Lead and partner with clients in technology audits and data migration planning, including data hygiene, mapping, and QA
• Manage data migration and integrity across systems, ensuring clean and actionable CRM data

• Deliver client training, enablement resources, and documentation that empower long-term success
• Adhere to project timelines and ensure delivery across internal and external stakeholders

• Help mentor internal team members and support knowledge sharing on emerging tools and methodologies
• Collaborate on strategic roadmaps for growth, optimization, and adoption of the Hub Spot platform across ZAG teams

• Stay up to date on Hub Spot platform capabilities, third‑party tools, and evolving integration best practices
• Stay ahead of new Hub Spot features, API capabilities, and best practices to drive continuous improvement
• Experience with AI‑powered CRM/automation tools and creating POCs that automate and streamline manual workflows.

• 5–10+ years of experience in CRM, Rev Ops, technical consulting, or solutions architecture
• 3+ years of hands on Hub Spot experience (Professional or Enterprise tiers)
• Proven success designing or implementing Hub Spot’s Marketing, Content, or Data Hub solutions

• Strong understanding of data modeling, integrations, custom properties, and automation logic
• Working knowledge of Hub Spot APIs, Data Hub, or integration platforms (Zapier, etc.)
• Skills in SQL or large dataset manipulation
• Skilled in creating solution diagrams and technical documentation (Lucidchart, Visio, etc.)

• Ability to translate…