Aerospace Production Support Analyst; Tier 1-2
Job in
Glastonbury, Hartford County, Connecticut, 06033, USA
Listed on 2026-08-27
Listing for:
Tsunami Tsolutions
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Tsunami Tsolutions is seeking a Production Support Analyst to deliver Tier 1 support for Maintenix, EData+, and related service-management tools. The role involves handling intake, guiding clients, and ensuring data integrity and consistent client experience, with escalation to Tier II when needed.
The successful candidate will resolve 70–80% of requests before escalation, communicate clearly, and maintain thorough records while collaborating with cross-functional teams.
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