Operations Specialist, Rating - Hybrid

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

The A&H Specialty Business Unit takes a forward‑thinking, flexible approach to solutions that span a robust slate of products tailored to needs in Special Risk, International Travel Medical, retail and wholesale Travel and Occupational Risk. At year‑end 2024, the SBU recorded $1,391M in gross premium written.

The Occupational Accident Profit Center is part of the Specialty Business Unit (SBU) within A&H and writes the following lines of business:
Occupational Accident, Contingent Liability and Employers Liability, Non‑Trucking Liability, and Physical Damage for Independent Contractors, with ancillary Workers’ Compensation for employees. The target markets are the trucking industry and the Gig Economy.

This position will be responsible for supporting the underwriting team through Commercial Auto Non‑Trucking Liability, Auto Physical Damage and Workers Compensation rating activities
, including premium calculation, policy setup, endorsements, and issuance support for commercial lines business written within the group. This role will provide critical technical expertise in rating, policy preparation, and quality review to help ensure accurate and timely handling of both new and renewal business while remaining aligned with the strategy, commitments, and goals of the organization.

This is a hybrid role based in the greater Hartford/Glastonbury, CT area. If you have insurance experience or new to insurance, this is a great opportunity to come work for a Great Place to Work company.

• Perform Commercial Auto Non‑Trucking Liability, Auto Physical Damage and Workers Compensation related support functions
• Rate and compute premium on quotes, policies, and endorsements
• Rate Admitted and Non‑Admitted Commercial Lines Business
• Complete endorsement quality control on all lines written within the group
• Complete auto state vehicle reporting through ALIRTs
• Complete state filings:
  Form E, MD FR-19, etc.
• Support policy setup, binding, issuance, and booking activities
• Review policy data for accuracy and completeness across systems and applicable rating platforms
• Process cancellations and non‑renewals in systems and rating bureaus, as applicable
• Support renewal business through the full workflow, including rating, quoting, binding, and booking
• Work closely with the Underwriting team on new and renewal business
• Assist with Workers’ Compensation bureau‑related tasks as needed
• Handle ad hoc projects and other operational assignments as requested by management
• Communicate…