Accounts Receivable Specialist

Description

We are looking for an Accounts Receivable Specialist with Cash Application experieince to join a chemicals manufacturing organization in Glen Allen, Virginia on a contract basis. This role focuses on reviewing customer account activity, resolving discrepancies, and supporting timely collection of outstanding balances through careful analysis and strong cross-functional communication. The ideal candidate brings solid receivables experience, sound accounting judgment, and the ability to work independently while contributing to team success.

Responsibilities:

- Analyze corporate customer accounts by reviewing transaction details, validating supporting records, and identifying causes of balance discrepancies.

- Partner with internal teams and external customers to investigate outstanding issues, clear reconciling items, and restore account accuracy.

- Drive collection efforts for overdue receivables by building effective working relationships, following up on open balances, and supporting negotiated payment arrangements when needed.

- Manage customer disputes through resolution, document underlying causes, and help prevent repeat issues through consistent follow-through.

- Respond to questions related to invoices, statements, proof of delivery, and payment differences in a timely and thorough manner.

- Examine purchase orders, contracts, and related documentation to confirm correct billing setup and account configuration.

- Contribute to account cleanup activities, maintain accurate records, and support ongoing account stability across the portfolio.

- Identify recurring account issues and suggest practical process improvements that reduce future discrepancies and improve payment performance.

- Escalate high-risk accounts appropriately and provide informed recommendations regarding collectability, write-offs, or further recovery action.

- Participate actively in team discussions and share knowledge to support operational consistency and peer development.

Requirements - 3-5 years of experience in accounts receivable, account reconciliation, collections, or a closely related finance function.

- Working knowledge of Microsoft Dynamics 365 Finance & Operations or similar accounting and ERP platforms.

- Strong proficiency in Microsoft Excel, including the use of pivot tables and VLOOKUP functions.

- Ability to apply core accounting principles when reviewing account activity and interpreting customer financial information.

- Experience handling billing questions, payment discrepancies, rejection reports, and customer account research.

- Strong written and verbal communication skills with the ability to collaborate across departments and interact professionally with customers.

- Proven ability to organize work independently, manage multiple priorities, and make sound decisions in a fast-paced environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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