Fulfillment Associate | Onsite in Glen Allen, VA

Fulfillment Associate

Onsite in Glen Allen, VA – 23060

2-month Contract (Possible extension/conversion)

As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry‑level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills.

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third‑party vendors for order fulfillment.
• Support inventory checks and report any discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to work collaboratively with team members.
• Understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.
• Basic knowledge of operational or administrative processes to perform routine and straightforward activities.
• Solve routine problems in own work following established procedures.
• Works under close supervision with detailed instruction or with clearly defined procedures.
• Communicates general information within department.

Benefits:
Eligible for discretionary bonuses. Participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries "we," "our," or "Vaco by Highspring" are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, and other business and organizational needs. As required by local law, Vaco by Highspring believes the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

The individual may also be eligible for discretionary bonuses and participation in medical, dental, and vision benefits as well as the company’s retirement plan (or similar retirement benefits).