Chain Retail Administrator

Essential Functions

• Maintains costing data for all TCV products and verifies current customer margins are within acceptable ranges.
• Establishes delivery schedules for products in coordination with customers.
• Completes all paperwork, including UPC code approvals, invoice numbers, product codes, etc.
• Maintains and retrieves contract documents as needed.
• Serves as primary point of contact for customer issues relating to pricing and delivery.
• Facilitates project logistics such as meetings and conference calls to support staff.
• Meets agreed‑upon goals and objectives effectively and in a timely manner.
• Arrives to work, appointments, meetings, and other work‑related functions on time as scheduled.

• Performs other duties as assigned.
• Maintains relationships and favorable contacts with current and potential accounts.
• Resolves customer issues/problems.

Overtime work may be required. Normal office environment.

Equipment/Machinery used: telephone, fax machine, copier, computer, calculator.

Occasional lifting up to 30 lbs., bending, sitting, standing, manual dexterity, reaching, visual acuity.

• High School Diploma or GED.
• Associates Degree or 60 hours toward a Bachelor’s degree strongly preferred.
• Minimum three years of administrative support experience.
• Strong database and spreadsheet experience.
• Experience with pricing/margins strongly preferred.
• Demonstrated effective written and oral communication skills.

This job description does not list all the duties of the job. You may be asked by management to perform other duties.