Account Manager

Description

We are looking for an Account Manager to join our dynamic team in Glen Allen, Virginia. In this role, you will act as a key contributor in ensuring the accuracy, quality, and timeliness of our data deliverables to clients. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the retail industry while collaborating across teams to enhance client satisfaction.

Responsibilities:

- Perform detailed reviews of data to ensure high-quality standards and make recommendations for improvement.

- Manage and maintain client data integrity to meet project deliverables.

- Conduct quality checks and statistical analyses on data before delivery to clients.

- Develop schedules for data collection, optimizing collection sites, methods, and frequency to meet client requirements.

- Approve invoices and verify billing accuracy for completed tasks.

- Coordinate with Field Operations to successfully implement processes for onboarding new client projects.

- Identify and drive opportunities for process enhancements to improve efficiency.

- Handle ad hoc client requests, including data inquiries and special assignments.

- Collaborate with multiple teams, such as Field Operations and Sales, to maximize the value provided to clients.

- Perform other duties as needed to support project success.

Requirements - Minimum of 2 years of relevant experience in a related role.

- Strong skills in customer service and data entry.

- Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.

- Ability to manage timelines effectively and organize files with precision.

- Experience with scanning and shipping functions is preferred.

- Excellent communication and collaboration abilities.

- Analytical mindset with attention to detail.

- Ability to identify and implement process improvements.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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