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Front Desk Clerk

Job in Glen Allen, Henrico County, Virginia, 23060, USA
Listing for: Shamin Hotels Master
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: FRONT DESK CLERK
greeting visitors, managing reservations, and providing customer service:

Check-in and check-out:
Welcome and assist guests during check-in and check-out Security:
Provide security and control to the front door area Customer service:
Respond to customer inquiries and complaints in a timely and polite manner

Administrative tasks:
Process bills, maintain records, and perform other administrative duties

Office management:
Maintain a clean and organized reception area, stock office supplies, and receive deliveries

Communication:
Answer and direct phone calls, and facilitate correspondence with customers

Reservations:
Manage reservations and appointments

Some skills and qualifications that are often sought for front desk positions include:

Verbal communication

Customer service

Problem-solving

Organizational and multi-tasking abilities

Proficiency in English Familiarity with office machines

Knowledge of office management and basic bookkeeping

High school diploma or GED greeting visitors, managing reservations, and providing customer service:

Check-in and check-out:
Welcome and assist guests during check-in and check-out Security:
Provide security and control to the front door area Customer service:
Respond to customer inquiries and complaints in a timely and polite manner

Administrative tasks:
Process bills, maintain records, and perform other administrative duties

Office management:
Maintain a clean and organized reception area, stock office supplies, and receive deliveries

Communication:
Answer and direct phone calls, and facilitate correspondence with customers

Reservations:
Manage reservations and appointments

Some skills and qualifications that are often sought for front desk positions include:

Verbal communication

Customer service

Problem-solving

Organizational and multi-tasking abilities

Proficiency in English Familiarity with office machines

Knowledge of office management and basic bookkeeping

High school diploma or GED
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