Strategic Customer Success Manager – Professional Services
Job in
Glen Allen, Henrico County, Virginia, 23060, USA
Listed on 2026-08-28
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Wolters Kluwer in the United States seeks a Customer Success Manager (CSM), Professional Services, to act as a strategic liaison across Sales, Solutions, Operations, and Product to ensure successful project transitions and ongoing customer satisfaction.
The role supports complex engagements from scoping through delivery, gathering requirements, and ensuring information is captured to support accurate quoting and order submission. Strong cross-functional collaboration is essential.
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