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Mortgage Servicing Ops Lead - Loss Mitigation & QA/QC
Job in
Glen Allen, Henrico County, Virginia, 23060, USA
Listed on 2026-09-04
Listing for:
Citizens
Full Time
position Listed on 2026-09-04
Job specializations:
-
Finance & Banking
Banking Operations, Loan Servicing
Job Description & How to Apply Below
Citizens seeks an HM Servicing Ops Lead to provide operational and analytical support for Default Home Mortgage leadership, focusing on loan modifications and related default functions. You will assist with day-to-day execution, quality monitoring, and issue resolution, while partnering with senior team members and managers.
Key tasks include data collection for reports, tracking tools, and coordinating with internal partners and vendors.
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